Frequently Asked Questions
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Frequently asked questions
Just click here > REQUEST A SESSION (Or email us at cadenjohn.photo@gmail.com. OR if you wanna be a little more extravagant, DM us on Instagram, Facebook, or TikTok).
We require a Non-Refundable Session Fee to be paid in full prior to scheduling your shoot. Think of this fee like a "deposit." This "deposit" ensures we set aside enough time for your shoot. It also protects our time if you were to suddenly cancel your session and ghost us. (Please don't...) Your time slot for your session is NOT confirmed until the session fee has been paid in full. This means any other session could steal that slot. So let's secure your time slot, be cute and considerate of each others time, and create some kickass art!
We're all human, we get it, shit happens. If you need to cancel your session completely your session fee will not be refunded. Again, see above for why we don't refund session fees. You will then have to pay another session fee should you decide to set up another session with us. We do not recommend this.
However, if something comes up, we do recommend you reach out to us as soon as possible and reschedule your session! If you reschedule, your session fee will be used for that session.
Sounds like saving money and that's fun, isn't it? As we said, we're all human, so please keep in contact with us for all scheduling concerns. We promise to help you out the best we can!
Why the hell not? We want you to be comfortable in the session, so go right ahead! We ask that you don't hold a family reunion during the photoshoot but a few support people are more than welcome on location.
(Let's burst a bubble real quick, while you are more than welcome to bring anyone to the session with you, it does not mean they are suddenly apart of your photoshoot. Bringing Mom and Dad to your Portrait session doesn't suddenly make that session a Family session. Changing the plan on us means we aren't able to prepare for that change. And that sucks for everyone. If you would like to get a few shots with your support person while at the shoot, let us know before hand! We can edit any package and tailor the shoot to exactly what you are looking for! That way we can all plan accordingly and be on the same page. Aren't same pages nice? We think so too.)
They are also welcome to take behind-the-scenes photos and the like with their phones! However, we prohibit using professional cameras of any kind during the session. Who do we classify as support people? Anyone! It could be your friend, your parent or guardian, your grandpa, whomever you'd like!
To be honest, more than you can imagine. Remember, we are creating iconic masterpieces with every photo. And you are the star.
To start, we will be bending, twisting, and curating you in every pose to ensure you are looking your best. Don't know how to pose, forget about it, that's our job. Your job is to be you and to exude all of the best parts about you. The most important thing is good vibes and the creation of art. Together we will accomplish just that.
Also, our time limit listed on your order form consists solely of time spent during the photoshoot. So anything like a few minutes for an outfit change or a makeup touch-up or us changing up the set will not count towards your session time. (Please keep outfit changes to 5 minutes or less. Trust, we'll help you shine through any outfit. Please email us for additional accommodations on this.)
We got you babe! Please email us at cadenjohn.photo@gmail.com and we can discuss any and all accommodations that may be necessary for you to look and feel you best!
